The division contributes specialized Information Technology (IT) and Operations Management (OM)expertise to three areas: MBA and undergraduate programs, research and executive education.

It is responsible for the MBA specializations in E-Commerce, and Management of Technology; and the undergraduate B.Bus specialization in IT. The course offerings in these areas reflect the faculty's strengths in combining knowledge of current developments, and their links with industry. These links are reflected in the steady stream of senior executive speakers from progressive organizations, and in the collaborations with industry organizations such as Sun and Oracle.

Faculty research is highly collaborative and is conducted with colleagues within NTU and overseas institutions, and with graduate students. Key areas of research include various aspects of E-business, such as strategy, marketing, technology, architecture, trust, and process redesign; IT careers; IT and Organizational Controls; Enterprise Systems; IT and Telecommunications Policy; Supply Chain Management, and Inventory Modeling.

Industry-oriented research and executive education are facilitated by the School's Information Management Research Center. In-house executive programs have been conducted for major organizations such as SIA, EDB, OCBC, UBS and DHL. Public seminars have been conducted with faculty from Templeton College, Oxford University and the Sloan School, MIT.